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Locked

‎03-12-2026 02:53 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Where can I get A driver for my HP Deskjet 842c Printer? Printer was working but now  it  is off line. Thanks to anyone.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-13-2026 04:55 AM

HP Recommended

Hi @Joseph1950 

For older Deskjet printers you may need to Add printer using Windows control panel > Printers and select Add Printer.

 

Please check the steps in the next video:

>> https://www.youtube.com/watch?v=OQpaJT_Dyg4

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

Printer not recognized by your computer - quick fix
Printer not recognized by your computer - quick fix
youtube.com/watch?v=OQpaJT_Dyg4
If your printer is not showing up on your list of printers when printing a document, or is appearing as UNSPECIFIED, and you have tried everything you read on the internet and nothing works. Well this video is for you, I tried out this method to get my HP laserjet printer to work. Maybe it helps ...
Was this reply helpful? Yes No
1 REPLY 1

‎03-13-2026 04:55 AM

HP Recommended

Hi @Joseph1950 

For older Deskjet printers you may need to Add printer using Windows control panel > Printers and select Add Printer.

 

Please check the steps in the next video:

>> https://www.youtube.com/watch?v=OQpaJT_Dyg4

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Printer not recognized by your computer - quick fix
Printer not recognized by your computer - quick fix
youtube.com/watch?v=OQpaJT_Dyg4
If your printer is not showing up on your list of printers when printing a document, or is appearing as UNSPECIFIED, and you have tried everything you read on the internet and nothing works. Well this video is for you, I tried out this method to get my HP laserjet printer to work. Maybe it helps ...
Was this reply helpful? Yes No
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