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M479fdn
Microsoft Windows 10 (64-bit)

Why doesn't the printer support duplex printing on statement-sized (5.5 in x 8.5 in) paper? Possible to issue a firmware update to add this support? The duplexer on my printer is working normally with letter-sized paper. Printing with Color LasterJet Pro M479fdn

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@TBM_Pilot 

 


@TBM_Pilot wrote:

Why doesn't the printer support duplex printing on statement-sized (5.5 in x 8.5 in) paper? Possible to issue a firmware update to add this support? The duplexer on my printer is working normally with letter-sized paper. Printing with Color LasterJet Pro M479fdn

 


The printer supports duplex on the paper sizes listed in the specs.

 

Standard Media Sizes (duplex, Imperial)Letter; Legal; Executive; Folio
Standard Media Sizes (duplex, metric)A4; 16K (195 x 270 mm, 184 x 260 mm, 197 x 273 mm); B5; Oficio

 

Firmware does not generally include changing this type of restriction.

Nonetheless, for other reasons, it is usually good consider keeping the Firmware current.

HP Color LaserJet Pro MFP M478-M479 Series Firmware Update Utility 

 

What else?

If you wish to do so:

Create a document - separate the content onto two pages

What you want on the "front side" on Page 1

"Break" the page to force to the next page. 

      For example, in Word, this is called a Page Break.

What you want o n the "back side" on Page 2

Print duplex on supported size paper, cut in half.

 

 

What else?

Print the paper in duplex "manually".

 HP Color LaserJet Pro MFP M479 - User Guide 

Page 53

 

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Color LaserJet Pro MFP M479fdn 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@TBM_Pilot 

 


@TBM_Pilot wrote:

Why doesn't the printer support duplex printing on statement-sized (5.5 in x 8.5 in) paper? Possible to issue a firmware update to add this support? The duplexer on my printer is working normally with letter-sized paper. Printing with Color LasterJet Pro M479fdn

 


The printer supports duplex on the paper sizes listed in the specs.

 

Standard Media Sizes (duplex, Imperial)Letter; Legal; Executive; Folio
Standard Media Sizes (duplex, metric)A4; 16K (195 x 270 mm, 184 x 260 mm, 197 x 273 mm); B5; Oficio

 

Firmware does not generally include changing this type of restriction.

Nonetheless, for other reasons, it is usually good consider keeping the Firmware current.

HP Color LaserJet Pro MFP M478-M479 Series Firmware Update Utility 

 

What else?

If you wish to do so:

Create a document - separate the content onto two pages

What you want on the "front side" on Page 1

"Break" the page to force to the next page. 

      For example, in Word, this is called a Page Break.

What you want o n the "back side" on Page 2

Print duplex on supported size paper, cut in half.

 

 

What else?

Print the paper in duplex "manually".

 HP Color LaserJet Pro MFP M479 - User Guide 

Page 53

 

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Color LaserJet Pro MFP M479fdn 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.