During setup error code UA_400_EB000U0410

[Xxjcxx]

While setting up the printer, at the point of setting up HP+ it gives the error code UA_400_EB000U0410 

[Max3Aj · Accepted solution]

@Xxjcxx, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I'm sorry to hear you're encountering the error code UA_400_EB000U0410 while setting up your HP+ printer. This error typically indicates an issue with registering the printer to your HP account. To resolve this, please follow the steps below:

Verify Internet Connection:

>Ensure your printer and computer are connected to the same Wi-Fi network.​

>Restart your router to refresh the connection.​

>Avoid using VPNs or proxy servers during the setup process, as they can interfere with registration.​

Update Printer Firmware:

>On the printer's control panel, navigate to Setup > Printer Maintenance > Update the Printer.​

>Install any available updates to ensure your printer has the latest firmware.​

Reset Printer to Factory Defaults:

>On the printer's control panel, go to Setup > Printer Maintenance > Restore Defaults.​

>Confirm the reset when prompted. This will restore the printer to its original factory settings.​

Reinstall the HP Smart App:

>Uninstall the current HP Smart app from your computer.​

>Download and install the latest version of the HP Smart app from the Microsoft Store.​

>Open the app, sign in with your HP account, and follow the on-screen instructions to add your printer.​

Check HP Account and Instant Ink Enrollment:

>Log in to your HP account to ensure there are no issues or notifications related to your printer's registration.​

>If you're enrolling in HP Instant Ink, verify that your subscription is active and correctly linked to your printer.

You may refer to this document - HP Smart app errors during setup and account registration | undefined

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support