EASY PRINT MANAGER DOES NOT HAVE THE SCAN APPLICATION

[ScanDriver12]

When I try to scan documents with the so called easy printer manager I get an error window stating that the Scan Application is not installed. I have downloaded the software/ drivers multiple times!

[Kuroi_Kenshi]

Hi @ScanDriver12,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check If the Scanner Driver Is Installed

• Open Control Panel > Devices and Printers
• Right-click on Samsung Xpress SL-M2070FW and select Properties
• Look for a tab labeled Scanner
• If it's missing, the scanner driver is not installed.

Download and Install the Correct Driver

• Go to HP's official website (Samsung printers are now under HP) 👉 HP Support
• Search for Samsung Xpress SL-M2070FW
• Download the latest Full Driver & Software Package
• Install it as Administrator (Right-click > Run as Administrator)

Enable Windows Scan Service

• Press Win + R, type services.msc, and hit Enter
• Find Windows Image Acquisition (WIA)
• Right-click and Restart the service

Set the Correct Scan Application

• Open Samsung Easy Printer Manager
• Click Scan to PC Settings
• Make sure the correct scan application is selected (e.g., Samsung Scan or Windows Fax & Scan)

Let me know how it goes.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,