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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Here is something to check. On your computer, go to control panel>devices and printers and then right click on the icon for your printer and select "printer properties" from the drop down menu. In the new window that opens, click on the "Advanced" tab and make sure that the driver type is an HP driver and not either "Class Driver" or "Microsoft IPP driver". If it is, delete your printer and reinstall. If it does show an HP driver, then click on the device settings tab, scroll down until you see an entry labelled "duplex unit" (or similar wording) and change it to installed if it is not already.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
What operating system? MAC or Windows?
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
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HP Recommended
HP Recommended
Here is something to check. On your computer, go to control panel>devices and printers and then right click on the icon for your printer and select "printer properties" from the drop down menu. In the new window that opens, click on the "Advanced" tab and make sure that the driver type is an HP driver and not either "Class Driver" or "Microsoft IPP driver". If it is, delete your printer and reinstall. If it does show an HP driver, then click on the device settings tab, scroll down until you see an entry labelled "duplex unit" (or similar wording) and change it to installed if it is not already.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
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