ENVY 6032 print layout

[Conzo]

Recently bought this printer for art prints. When I load up a5 paper and change settings on windows printing to a5 settings, some of the design is cut off as shown in the pictures. The print preview looks how I want it to be printed, with the whole picture centred and without a border, but then does not print like this. 

I’ve double checked that I’m loading the paper correctly but still this problem persists. 

Any help would be great thanks !

[Dragon-Fur]

@Conzo 

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@Conzo wrote:

Recently bought this printer for art prints. When I load up a5 paper and change settings on windows printing to a5 settings, some of the design is cut off as shown in the pictures. The print preview looks how I want it to be printed, with the whole picture centred and without a border, but then does not print like this. 

I’ve double checked that I’m loading the paper correctly but still this problem persists. 

Any help would be great thanks !

<images removed to save space>

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What / Which software are you using to print?  "windows printing " ?

What is the paper type?

General Comments

Product Specifications for the HP ENVY 6032 All-In-One Printer (5SE19B)

Printer supports borderless printing

Media sizes supported (metric)	A4; A5; B5; DL; C6; A6
Media sizes, custom (metric)	Simplex: 76.2 x 127 mm to 216 x 297 mm; Duplex: 76.2 x 127 mm to 216 x 297 mm
Media types	Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled
Media weight supported (metric)	A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²
Borderless printing	Yes (up to 8.5 x 11 in, 216 x 297 mm)

I cannot find anything definitive for this printer...

Some printers restrict borderless to certain paper types.

For example, it is possible the printer prints borderless only on Brochure (a type of card paper, typically 180 gsm weight) and HP Photo paper (up to 300 gsm).

What else?

It is possible the print settings are not adjusted fully (or correctly).

Much depends on which software / application you are using to view and submit the job to the printer.

Related:

Some job types are not supported for Borderless printing.

For example, Booklet may not print Borderless.

What else?

It is possible that part of the print job setup is not fully supported due to needing to install printer software.

If you have not done so, download-save-install the Full Feature Software for the printer

  HP Easy Start Printer Setup Software

• Download-and-Save the printer software (Full Feature Software / HP Smart / Easy Start)
• Right-Click on the downloaded package and "Run as Administrator" to start the installation
• Reminder:  If using Easy Start, select the Full Driver

  About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full" driver set (as opposed to the basic driver).

After the software is installed, Restart the computer and log in.

Full driver provides print and scan functions (even if HP Smart proves to be stubborn).

What else?

Assuming the software / application supports the option,

Assuming the paper size AND the paper type AND the job type is supported for borderless,

Another factor is whether the photo / image you are printing fits the shape and size of the paper you are using.

This is the Aspect Ratio.

If the shape of the image does not fit the size and shape of the paper, you must either

• Edit the photo (in separate step / software) to make it fit the shape of the paper
• If available in the software / application, use an automatic Crop function to force the image into the desired shape.

Example - HP Smart - Windows - Simple Print - Borderless

NOTE:  Full Feature Software (full driver) installed to provide foundation for printing choices / shortcuts

HP_Smart_W10_Borderless_Print_4x6_2

What else?

Not necessarily last, usually one of the first things you do,

Change the paper in the printer according to the instructions in the User Guide

Next, Tell the printer about the paper in the tray

Check / Adjust / Retain the Paper at the Printer Display Panel

Note:  This option is not applicable to printers that lack a printer display panel and might not be available on all printer models that do include a printer display panel.

Open Printer Tray,

If you have not yet done so, add desired paper type

Wait a couple of seconds…

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control / Display Panel,

Click Modify (wording varies), set the paper size and type, Click OK

NOTE: 

If the size of your Paper Size is not in the Drop-down menu,

If the selection is available in the list:

Select Custom (likely the last selection in the list)

And / Or

Embedded Web Server (EWS)

 Note:  This option is not applicable to printers connected via a USB printer cable (no network connection).

If the printer is on the network,

If the EWS feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

NOTE:  Laser printer options in EWS are very different from those offered in InkJet Printers.

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

NOTE 2:  EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced

Set the Preferences – Windows

NOTE:  This section is not applicable to Mobile Printing.

Printing Preferences are available directly from the driver or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.

Notes: 

• Generally, Ignore this section when not relevant – for example, when using Word > Mailings > Envelopes.
• In the case of PDF printing, set the Preferences (below) or set the Properties during the job setup.

That said, consider:

Make sure the Printing Preferences shortcut is set to "Everyday Printing" or something equally benign.  For example, don't leave the shortcut set to Booklet printing choices or other custom setups that are completely contrary to printing envelopes.

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Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

1. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

Next

Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit

NOTE - Make changes to a Shortcut

• Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
• Scan Menu for HP Scan >>  If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
• If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
• Click OK to save the setup

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Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 6032 All-In-One Printer 

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