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‎06-19-2021 02:53 PM

HP Recommended
Product: HP ENVY 6052e
Operating System: Microsoft Windows 10 (64-bit)

Purchased the envy 6052e but I can't install the HP Smart due to company policy using the Microsoft store. Same with Apple and Google Play. Can't you just install the print driver etc. I don't need all the additional bells and stuff. If not, I'll have to purchase a different vendor printer, that is plug and play.

Category:
1 REPLY 1

‎06-19-2021 06:38 PM

HP Recommended

@vl18 

 

>>>> Can't you just install the print driver etc

HP ENVY 6052e is a new member of HP new generation of HP+ printers which requires you to use proper HP Smart setup. Please read more information from

 

          https://www.hp.com/us-en/printers/hp-plus.html

 

specially FAQ's

 

Regards.

BH
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