ENVY 6230 printer - Set up issues

[LRM7]

Bought an ENVY 6230 printer - followed HP123 set up via laptop - seemed OK and printed off 2 pages of a document.  Tried to print a few more pages straight after and it refused to print anything else.  Docs stayed in the print queue and printer is useless. I've tried everything I can over a few days and am getting nowhere.    My laptop can no longer "find" the printer if I try again and I get notes on the printer saying that cartridges won't work until registered with Instant Ink - which makes no sense as I registered with I/I 2 weeks ago and used the cartridges they sent me.

I've never had this problem with any other printer before and the HP help platform just sends me around in circles.    I even plugged the printer into my laptop via USB but even that doesn't work... ?    I'm completely fed up with this ....

[Jay_G24]

Hi @LRM7,

I'd like to help!

I understand you are receiving "enroll in instant ink" error 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

Let me know. 

And, Welcome to the HP Support Community

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Have a great day!