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HP ENVY Pro 6475 All-In-One Printer

My HP Envy Pro 6475 is Offline and I can't get it back Online.  Help!!

1 REPLY 1
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Hi,

Thanks for using the HP Support Community.

 

Please do a reset wireless and use HP Smart app to connect the printer to a network:

https://www.youtube.com/watch?v=TWBAFvOJuGk

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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