EPrint not printing colour

[LaurenJayne]

Hello! I'm trying to remote print however, I need to change the settings (as email print won't print full width A4). I've downloaded Eprint on my mac and i'm able to remote print, however there is no option to print in colour only greyscale or black - can someone please advise how I can print in colour.

[KrazyToad]

@LaurenJayne

Welcome to HP Support Community

Please ensure that the printer and Mac has the latest updates

Printer Firmware: https://support.hp.com/in-en/document/c02919168

Mac update: https://support.apple.com/en-us/HT201541

Next remove and re-add the printer using Airprint

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

6.) Try to print 

Let me know how it goes😊

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