ERROR CODE 0X00829C98 HW WATCHDOG C

[DriesD]

Hi, I just bought a new HP ENVY Photo 6230. 
Everytime I press the on/off button, the error code shows up. When it shows up, all the lights (home, return, question mark, the wireless connection symbol and the on/off button) start flashing. I tried everything, I think... I pressed the on/off button to restart it, unplugged the cable on the rear of the printer while it was on the error screen. Also when it was restarting and also when the printer was shut. 

What can I do to solve the problem? 

Kind regards

[senan6806]

@DriesD

Welcome to HP Forums. This is a great place to get support, find answers and tips to your technical queries.

Power resetting the printer and cleaning the cartridge electrical contacts may resolve the issue. Please try these steps:

1) Make sure this printer is plugged into a direct wall, not a surge protector

2) Remove all of your ink cartridges from the printer and close the door

3) Remove the power cord from the back of the printer (Do no press the power button)

4) Clean the electrical contacts, refer to step 3 from this document.

5) Plug the power cord back into the printer

6) Wait for the printer to turn on completely, then install the ink cartridges.

Let me know how it goes!

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