• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Smart Tank Wireless 455

When i install my printer, it doesn't work. 
The assistant brings me to the link :  

 

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=fr&h_client=s-h-e005-01&h_keyword=dg-PIW&...

 

But it doesn't work! 

 

1 REPLY 1
HP Recommended

@Kevin62500

 

Welcome to the HP support community.

 

Could you elaborate on the issue you are facing with the printer?

Which operating system is installed on the computer to which this printer is connected?

Are you getting any error messages while installing?

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.