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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: EWS Custom password issue

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09-16-2021 05:48 AM
Hi i am receiving the following message:
"A custom printer password has been set. Enter the password or contact your IT administrator to access the printer's web interface."
I've just set up the printer to join my network via WPS Push. Its been updated automatically and a page was printed out telling me that i could disable this via EWS. Which finally brings me to the issue at hand, I've never been into the Embedded Web Server before but apparently a password is set already which i have no idea what it is.
I get this message on the screen " Access Secure Settings A custom printer password has been set. Enter the password or contact your IT administrator to access the printer's web interface"
What password is needed?
Where do I manage this password?
09-19-2021 12:53 PM
Welcome to the HP Support Community.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the communities page for the private message.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee