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‎11-13-2020 01:09 PM

HP Recommended
Product: Hp Color Laser 150nw
Operating System: Microsoft Windows 10 (32-bit)

Hello, 

I was just solving the problem with the ews and wanted to change my password. There was an option to protect the IP4 Adress and so I did. The system then logged me out but now when I want to log in with my new name and password it says in red letters that the IP Adress to log in is protected. What can I do now? 

Would be kind, if you could help me. 
Thanks! 

Category:
1 REPLY 1

‎11-23-2020 09:11 AM

HP Recommended

@GeorginaKN, Welcome to the HP Support Community!

 

There is no option to perform a reset on this model printer. Please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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