EWS Username and Password for HP DeskJet GT 5820

[Astronac]

Hello, I lost my HP DeskJet GT 5820 EWS Username & Password. I tried the reset method, cancel button + wifi button, but it doesn't help. I need to go to the login page of the printer to change some settings but it asks for username and password. Kindly Help.

[Flower_Bud · Accepted solution]

@Astronac

Thank you for posting on HP Forums,

Flower_Bud is at your service.

As I understand, you do not have Username and Password for your printer, 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

When was the last time it worked fine?

Were there any hardware/software changes made?

What happens when you perform a network reset?

Did you change the default username and password?

While you respond to that, let's try these steps to resolve the issue: 

Perform Firmware Update: Follow steps from the link https://support.hp.com/us-en/document/c02919168

To download Firmware, click here.

If the issue persists, please perform a reset:

I'm sending out a Private message with the reset instructions,

Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

[Astronac]

Thank you very much, kind Sir, Your private message helped me.!

Thanks!
Cheers:)

[Flower_Bud]

@Astronac

Thank you for the update,

I appreciate your time and efforts,

I'm glad to hear the issue is resolved 😉

You've been great to work with and it has been a genuine pleasure interacting with you.

If you need further assistance, feel free to reach out to us 🙂

Take care now and do have a fabulous week ahead. 🙂

[bhods]

Good Day

can i asked how to solve this problem.coz we're the same problem..

Hello, I lost my HP DeskJet GT 5820 EWS Username & Password. I tried the reset method, cancel button + wifi button, but it doesn't help. I need to go to the login page of the printer to change some settings but it asks for username and password. Kindly Help.

[Knassim]

Hello , 

I am facing the same problem can you send me the same private message 

Thanks

[Betty0610]

@Knassim

Welcome to the HP Support Community.

To help you further with this, let us know the Printer name.

Thanks 🙂

[syedarif]

Hi,

May i know what was the solution provided to Astronac via Private Message. I have the same issue with my Deskjet GT 5820