Easy Start Software for 6520 Photo Smart all in one failed com error durring software installing

[6520man]

Was able to download software for 6520 Photo Smart all in one, but failed upon installing to the printer said to check network connection and try again, printer shows in my network at 2.5ghz suggested wireless, and still failed to communicate. I was able to update the drivers but the Easy Start Software is far from easy to install! Suggestions on how to resolve com error, the WiFi light is on solid blue, and pretty close to the network antenna ...

[6520man]

Well dah  it helps to add the printer first to the computer, but I had to reset default setting on the printer, and ended up using the USB cord to get the printer to install the software which it did automatically to the printer once the USB cord was plugged in. Prints now have not tried WiFi yet, but need clean print heads little more, and buy some new ink.

[Irfan_06]

Hi @6520man,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with connecting your Printer to the network.

Please follow the steps below to connect your printer to the network again.

1) Uninstall the HP smart app by click on this link, Restart the computer or mobile device to clear possible error conditions.

2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.

3) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support