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HP Recommended
Samsung C480
macOS 10.14 Mojave

Easy document creator Samsung doesn't work anymore after I installed Catilina on my MAC

3 REPLIES 3
HP Recommended
HP Recommended

Hello, Samsung Easy Document Creator doesn't still work. I am working with image capture and I am thinking to buy Vuescan. For sure, I will never buy anymore an HP printer!!!

HP Recommended

Hello I was investigating and it turns out that this Catalina the new update eliminates files of 32 that are necessary for the printers hp and programs like adobe some of these programs can work but with constant errors, the best thing is that you return to the previous version of your Mac if you want to use printers hp.

I wait for your answer, I hope you serve cordial greetings 🙂

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