• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
macOS 10.15 Catalina

I have spent ages, but I simply have not been able to determine whether there is an HP EcoTank printer that features duplex scanning through its ADF.

One would think that this would be easy to discover from the HP web pages, but I'm finding it impossible. I have tried many printer pages, but each time it's taken me a very long time, and eventually I have been able to establish that the printer does not do what I want.

This is a simple yes/no question, but I haven't found a way to submit it to HP.

Thanks for any answers.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Do you refer to an HP printer or to another brand?

 

EcoTank is an Epson's printer model, not an HP device.

 

If you refer to an HP Smart Tank printer, there are no Smart Tank printers supporting ADF duplexing, such capabilities are offered by HP Officejet or Laserjet office printers only..

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

3 REPLIES 3
HP Recommended

If you go to the HP Store and look up a model, it is listed right in the specs for the printer. This is the 7602

 

Repairatrooper_0-1740675408071.png

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Hi,

Do you refer to an HP printer or to another brand?

 

EcoTank is an Epson's printer model, not an HP device.

 

If you refer to an HP Smart Tank printer, there are no Smart Tank printers supporting ADF duplexing, such capabilities are offered by HP Officejet or Laserjet office printers only..

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thank you very much for the answer; it is what I needed to know.  Sorry for using the wrong brand name.  I hope it's not too surprising that EcoTank and Smart Tank got garbled in my brain!

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.