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Locked

‎07-30-2023 02:41 PM

HP Recommended
Operating System: macOS 12.0 Monterey

I am trying to set up my Envy 7800 printer/scanner with a new Mac using a Ventura OS (not one of your options above). The printer driver apparently loaded well, but the scan portion is stuck with a little window/field that I don't know what it's asking for and won't let me continue.

Screenshot 2023-07-30 at 1.18.45 PM.png

 

Category:
1 REPLY 1

‎07-31-2023 05:53 AM

HP Recommended

Hi @Cruella99 

 

Probably this is asking for a postal code.

 

  • ferRX_0-1679477181467.png

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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