End of life on HP3630, support and help from HP

[jrcox2]

So my printer all of a sudden stopped working and I ran Scan Doctor.  It said that there was a device driver conflict and told me to go to add/delete programs and uninstall it.  Come back to the HP website and get the latest drivers.  That's when I found out that support had ended and I was up a creek.  I tried going on the web and getting drivers from several webisites and come to find out that the printer isn't even in my Windows 7 machine any more.  Now what?  I have the original install CD but I have a new computer that doesn't have a CD player.  So I can't even download it and run a line from my computer to it just to make it  work.  I wish that EVERYTHING  wasn't made with built-in obsolecense. Any suggestions? I understand that stuff gets old but can't someone build something that will last?  I've got and old XP printer that still works!!!  It's not the greatest printer in the world and the only reason I replaced it was to free up some desk space because it's huge for what it is.  From what I gather, you shouldn't get the latest and greatest of ANYTHING if you're going to have to throw it in the trash after a few years.  Just buy the cheaest thing that you can get away with and save your money.......for the next unexpected purchase.  So, is there anything that I can do, to rescue this works-like-a-champ printer.........that still looks new?  Or is this now a paper weight?

[Dragon-Fur]

@jrcox2 

Welcome to the HP Community --

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@jrcox2 wrote:

Product: HP DeskJet 3630 All-in-One Printer series 

Operating System: Microsoft Windows 7 (64-bit)

Software / Application: Unknown

Connection Type: Unknown

• So my printer all of a sudden stopped working and I ran Scan Doctor. 
• It said that there was a device driver conflict and told me to go to add/delete programs and uninstall it. 
• Come back to the HP website and get the latest drivers. 
• That's when I found out that support had ended and I was up a creek. 
• I tried going on the web and getting drivers from several websites and come to find out that the printer isn't even in my Windows 7 machine any more. 
• Now what? 
• I have the original install CD but I have a new computer that doesn't have a CD player. 
• So I can't even download it and run a line from my computer to it just to make it  work. 

• I wish that EVERYTHING  wasn't made with built-in obsolescence.
• Any suggestions?
• I understand that stuff gets old but can't someone build something that will last? 
• I've got and old XP printer that still works!!!  It's not the greatest printer in the world and the only reason I replaced it was to free up some desk space because it's huge for what it is. 
• From what I gather, you shouldn't get the latest and greatest of ANYTHING if you're going to have to throw it in the trash after a few years. 
• Just buy the cheapest thing that you can get away with and save your money.......for the next unexpected purchase. 
• So, is there anything that I can do, to rescue this works-like-a-champ printer.........that still looks new? 
• Or is this now a paper weight?

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Not sure I caught everything --

The warranty status on the printer has no impact on driver support -- No creek.

From your description, it sounds like you want to install the full driver printer software.

I can't imagine that you have a new computer that is running Windows 7.

Regardless, the printer software supports new versions of Windows and back to Windows 7, too.

Read on...

================== =====================

Reminder:  The printer supports Wireless but only on the 2.4GHz band / frequency

Printer Specifications for HP DeskJet 3630, 4720 Printers

Connectivity

Select a printer model to review information about the supported methods for connecting the printer to your computer, mobile device, or network and the network protocol specifications.

Connection method	Requirement
Wired (Ethernet)	n/a
Wireless	802.11 b/g/n – 2.4 GHz networks only
USB	Hi-speed 2.0 USB
Wi-Fi Direct	Wireless network
HP Smart app	Wireless network
Near field communication (NFC)	n/a

============================

Full Feature Software - Supported Versions of Windows

Open the Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP DeskJet 3630 All-in-One Print and Scan Driver and Accessories 

After the software is installed, Restart the computer and log in.

================== =====================

Optional

Details / How-to / Examples

NOTE:  All the following is written for newer versions of Windows -- extrapolate what you can use if you are running an older version of Windows.

=========================

Printer - Full Feature Software - Install

If you have not done so, consider

• HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

If the full driver printer software is (already) installed but not working,

• Uninstall any printer software from Control Panel > icon view > Programs and Features
• Restart the computer and sign in.

Next,

• Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.

Next,

• If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.

• Download and Save the Full Feature Software installation package or the Easy Start Software

Full Feature Software - Supported Versions of Windows

Open the Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP DeskJet 3630 All-in-One Print and Scan Driver and Accessories 

Installation

• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
• After the software is installed, Restart the computer and log in

====================================

The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_11

================== =====================

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP DeskJet 3630 All-in-One Printer series 

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