Envelope Printing

[SimonatGreens]

I am trying to print directly on to envelopes from a Word Mail Merge.  The size of the envelopes is C6 - 11.4 cm X 16.2 cm but I cannot get the printer to print. Does anyone have any suggestions

[Dragon-Fur · Accepted solution]

@SimonatGreens 

Welcome to the HP User Community.

This kind of question is nearly impossible to answer without knowing:

• Exact Printer model name or the Product Number of your printer model > How to find > Finding your Product Name, Product Number, or Serial Number 

• Which Operating System / Version you are running

OK...

In general,

The job setup depends on

• Whether the printer supports the C6 size envelope as a standard - or perhaps as a custom size
• Whether the printer is aware of the paper size / paper type loaded in the tray

Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper Management

Retain_Printing_Preferences_10

AND

The job setup is impacted by

• Whether the Word software you are using recognizes the envelope size - and if it does not, whether it accepts "Custom" size and the dimensions of the envelope

Envelope - Word - Basic setup

Example - Word > Mailings > Envelopes - #10 envelope

Rabbits_and_Chickens_Test_Envelope_10_12

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[SimonatGreens]

Thank you very much for this response

[Dragon-Fur]

@SimonatGreens 

Good news, then.

You are welcome.

Happy Printing.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"