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MarcusAD1979
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Message 1 of 2
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Envy 100 D410 Update Firmware

HP Recommended
Envy 100 D410
Microsoft Windows 10 (64-bit)

Hello,

Now that Web Services do not work for the Envy 100 D410, I do not see how to update the firmware or to check if the current verison is the most recent. I doubt it is as the

Firmware revision: 103991

Revision Date: January 00, 0000

I have installed the HP ENVY 100 e-All-in-One Printer series - D410 Full Feature Software and Driver and I do not see any place to update the printer firmware.

1 REPLY 1
A4Apollo
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Message 2 of 2
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HP Recommended

Hey there! @MarcusAD1979, Thanks for stopping by the HP Support Forums! 

 

I understand you have web services and updating firmware issues on your printer.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

As you mentioned you have web services and updating firmware issues on your printer.

 

Try the steps recommended below.

 

On your printer control panel, touch or press the HP ePrint icon or button, and then touch or press Settings.
If your printer control panel does not have an icon or button, navigate to Web Services Setup, Network Setup, or Wireless Settings to open the Web Services menu, depending on your printer model.
Select Disabling depending on your printer model.
Follow the on-screen instructions to turn off Web Services.
Once you have web services are disabled try re-enabling the web services.

 

Also, try the steps recommended below.

 

Using the printer EWS to turn on Web Service might resolve any communication issues with the printer control panel.
Print a Network Configuration Page.
Printers with LCD and text-based control panels: Print the page from the Wireless, Network Settings or Setup menu.
Printers with basic control panels (buttons only): Print the page using the button combinations on the printer control panel. For some printers, press the Wireless and Information buttons simultaneously, or press the Wireless and Start Copy Black buttons at the same time.
For detailed instructions to print a Network Configuration Page, go to HP Customer Support, type your printer model, and then search for the document to 'print a self-test page.'
On the Network Configuration Page, locate the URL(s) for Embedded Web Server address.
   NOTE:
If the URL for the EWS is http://0.0.0.0, the printer is not connected to a network. Reconnect your printer to the network, and then continue troubleshooting.
On your computer, open an Internet browser.
Type the URL address for the EWS in the browser address bar, and then press Enter.
   NOTE:
Make sure to type the IP address into the Internet browser's address box. If typed into a toolbar search box or search engine, the EWS does not open.
If a website security certificate displays in the Internet browser, click Continue.
The EWS webpage for the printer opens, which confirms that the printer is on the same network as the computer.
On the EWS webpage, click the Web Services tab.
On the Web Services Setup page, click Continue, Turn On, or Enable, and then follow the on-screen instructions
 

Also, there is no printer firmware available for windows 10.

 

Refer the printer drivers page for more information. Link: https://hp.care/2lNt67c

 

Refer this article to further troubleshoot web service issues with your printer.

 

Refer the laptop user guide for more information. Link: https://hp.care/2lR2oKZ

 

Note: Refer page 7 for more information.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Let me know if this helps! 
Have a pleasant day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                               

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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