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Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
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Thank you, Roman-G, for adding that you manually downloaded the HP Envy 7640 driver. This solution worked for both a DELL Laptop and a Windows Surface. I did not have the print only in black problem with an HP Laptop. So I guess the problem occurs with devices that are not HP.

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