Envy 4520 all in one printer printing really super slow

[countrygirl1]

My Envy 4520 all-in-one printer started printing extremely slow...I checked support and followed all the steps that were suggested. First I did the unplugging, waiting and then re-plugging it in that didn't work so I went to the next step. I have done everything I can think of to do so need some help!! I have already updated all drivers and firmware. Checked all settings even went into preferences and changed from normal to draft, still printed slow. Then I uninstalled and then re-installed driver and firmware, tried printing again and it is still printing very slow....totally frustrated

[Riddle_Decipher]

@countrygirl1

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

As I understand the printer is working extremely slow,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

• Have you reset the printer using HP Standards (or HP article)?
• Did you check the print settings & ensure it's set to suit your preferences?

While you respond to that, here's what you need to do:

Step 1:

1. Turn the printer on, if it is not already on.

2. Wait until the printer is idle and silent before you continue.

3. With the printer turned on, disconnect the power cord from the rear of the printer.

4. Unplug the power cord from the wall outlet.

5. Wait at least 60 seconds.

6. Plug the power cord back into the wall outlet.

      NOTE:

   HP recommends connecting the printer power cord directly to the wall outlet.

7. Reconnect the power cord to the rear of the printer.

8. Turn on the printer, if it does not automatically turn on.

9. Wait until the printer is idle and silent before you proceed.

Try to print. If the issue persists, continue to the next step.

Step 2: Check the print driver settings

Check the print driver settings. Selecting certain paper types or printing in Best quality can slow print speeds. Print with plain paper in Normal or Draft quality for faster print speeds.

1. Search Windows for printers, and then click Devices and printers in the list of results.

2. Double-click the icon for your printer.

3. Double-click Set Preferences.

4. Find the paper type information.

5. In the Paper type area, make sure Plain Paper is selected.

6. In the Quality Settings area, make sure Draft or Normal are selected.

7. Click OK or Apply to confirm the changes, close the HP printer driver window, and then close the Devices and Printers window.

Try to print. If the issue persists, continue to the next step.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

Keep me posted,

For I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, if you don't get back to us 😉 

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[countrygirl1]

Thank you so much for your response...these are the exact steps that I had found on your website and followed each one of them to the letter and none of it worked! Hopefully you have some other suggestions for me. Thank you in advance for any and all assistance you may provide!

[Riddle_Decipher · Accepted solution]

@countrygirl1

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts,

I am the Riddle_Decipher, back with a bag of solutions!

It looks like all relevant steps have been done, however, since the issue persists, 

we may need to use the last resort and you may want to check this for the steps:

I'm sending out a Private message with the information you need to get this sorted,

Please check your Private message icon on the upper right corner of your HP Forums profile 

Next, to your profile Name, you should see a little blue envelope, please click on it 

(The reason we are utilizing the private message now, is because the instructions are critical).

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[countrygirl1]

Thank you so much....retried the solution for like the 3rd time and it finally worked!!!

[DavidSMP]

@countrygirl1,

I read the post. Thanks for the reply I am glad that it worked.

Take care and have a blessed day ahead. 🙂