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‎11-28-2023 11:34 AM

HP Recommended
Product: HP ENVY 4525 All-in-One Printer

Hi! 

 

I would like to change the region of my Envy 4525 from US to Sweden (Europe). I changed once before from Sweden to US but have moved back now and need it to accept local cartridges. Thankful for help on how I make this happen - did it 5 years ago last time so have forgotten. 

 

Thanks 

Category:
3 REPLIES 3

‎12-01-2023 07:36 AM

HP Recommended

Hi @Apnsson,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

To perform a printer region reset you need to meet the following conditions.

 

1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer.
3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.
4. Make sure HP Smart App is installed too.

 

Do keep me posted.
 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support
 

Raj_05
HP Support Community Moderator
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‎01-14-2024 12:06 PM

HP Recommended

How do I perform the reset with the software?

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‎01-15-2024 03:11 PM - edited ‎01-15-2024 03:13 PM

HP Recommended

Hi @Apnsson,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with a regional reset on your Printer.

To perform a printer region reset you need to meet the following conditions:

 

Do you have the ink cartridges for both regions?

Do you have a printer USB cable or is it connected wirelessly?

Do you have the printer full feature software or the HP smart app and drivers installed on your PC?

If you meet the above conditions then let me know the following details:

1) The operating system of your PC, is it Windows or Mac?

2) Confirm the printer model.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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