cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Aleksa333
New member
2 0 0 0
Message 1 of 2
117
Flag Post

Solved!

Envy 6000

HP Recommended
Envy 6000

Hello. Could you please help me with below:

-printer doesnt print open office documents: docx and xlsx

-how to switch off this  blue light when printer is not in use (settings?)

- how to switch off the sound which printer makes after printing (music)

 

Thank you for your help

1 REPLY 1
Dragon-Fur
Level 16
Level 16
30,868 30,572 2,793 10,243
Message 2 of 2
Flag Post
HP Recommended

@Aleksa333 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who post phone numbers or email addresses.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

====================================================================

 

 

Install the Full Feature Software to support printing from Word / Open Office.

 

===================================================================

If you have not done so, download-save-install the Full Feature Software / Full Driver for the printer.

 

Full Driver / Full Feature Software does not require a sign-in to use the software.

 

  • Home Page - HP Easy Start 
  • Open Category Software and Drivers 
  • Topic: Software-Utility 
  • If using USB:  Disconnect the USB cable between the printer and computer before installing the software.
  • Download-save-run the current version of the Easy Start wrapper to install your print software 
  • Select to install the “Full Driver” / “Full Feature Software”

OR

No Easy Start? 

 

Look for and Install the Full Feature Software from your printer’s support website

Open  Product Home  > Select your printer

Open Category Software and Drivers

 

NOTE:

Full Feature Software might have been relocated to

Subcategory Software-Utility

Package name might be  Print and Scan Driver and Accessories

  • Download-and-Save the printer software (Full Feature Software / HP Smart / Easy Start wrapper)
  • If using USB:  Disconnect the USB cable between the printer and computer before installing the software.
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Reminder:  If using Easy Start, select the Full Driver

 

Easy Start... The Journey

 

About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver).

 

You can Skip any suggestion that you add the HP Account – you’ll need the account at some point, but you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.

 

If you see it, you can skip any suggestion regarding Instant Ink subscription.

 

If using USB:  Connect the cable when instructed to do so (near the last part of the driver installation)

 

After the software is installed, Restart the computer and log in.

 

Full driver provides print and scan functions supported by your printer.

 

========================================================================

 

The printer lights are discussed / explained in the  User Guide

For example, see Pages 8 (edge lighting) and 16 (brightness and volume)

 

and (related to troubleshooting)

HP DeskJet, ENVY 6000, 6400 Printers - Blinking Lights

 

========================================================================

 

References / Resources

 

HP DeskJet, ENVY 6000, 6400 Printers - Wireless Printer Setup

This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, HP ENVY 6020, 6052, 6055, HP ENVY Pro 6420, 6452, 6455, and 6458 All-in-One printers.

First time setup – WPS (router), “Find Printer Pin” > PIN Number inside carriage door for connection / EWS

 

Videos...

HP Envy 6055 | HP Envy Pro 6455 : Download & Install HP Full solution software on Win 10 Computer

 

Technology Tips Gallery  From our HP Expert greenturtle

Technology Tips – YouTube Video Help for Printers

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

  • Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
  • HP Smart requires that you be signed into the application with your HP Account credentials.

 

HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

HP Printers - Printing with Apple AirPrint (iOS)

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 6000 All-in-One Printer series 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

Reply
0 Kudos
Tags (1)
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation