Envy 7255e printer with Win7

[hwhall]

I need to put a new printer to work with my laptop running Win 7, 64 bit.  The Office Depot online sales info indicated that the Envy 7255e was Win7 compatible but today, while trying to set it up, I've found that no Win7 drivers are to be had from HP. Is there something I can do or do I just return this HP product & go shopping again?

Wayne

PS - I think I've found something here:

https://support.hp.com/us-en/printer-setup/hp-envy-inspire-7200e-series/2100385901/model/2100402069

but it fails installation, saying Webview2Runtime isn't installed in my OS, then asks if I want to install. That installation then fails with "Installer Error 0xc0000139".

[Dragon-Fur · Accepted solution]

@hwhall 

Welcome to the HP Community --

According to the information provided with the driver installation package, the full driver printer software can be installed on Windows 7.

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save <<<

HP Easy Start Printer Setup Software – Offline Use Only 

==========================

1) Printer - Specifications

What the Printer can do

Reference

 Product Specifications for the HP ENVY Inspire 7255e All-in-One Printer (1W2Y9A)

System requirements

Minimum system requirements for Windows	Intel Pentium II, Celeron or 233 MHz or better processor; 2 GB available hard disk space; Internet connection; web browser
Recommended system requirements for Windows	Intel Pentium II, Celeron or 233 MHz or better processor; 2 GB available hard disk space; Internet connection; web browser
Minimum System Requirements for Macintosh	macOS High Sierra v10.13 (or later); 1.5 GB available space; Internet access
Recommended Macintosh system requirements	macOS High Sierra v10.13 (or later); 1.5 GB available space; Internet access
Compatible Network Operating Systems	Windows 11; Windows 10; Windows 7; macOS 10.13 High Sierra; Chrome OS
Operating system (supported note)	Windows 8 and 8.1 not supported

==========================

3)  Printer - Full Feature Software

================================

 Remove / Install the full driver printer software

If not done by this point...

Restart everything, including the router that controls you network.

Can't stand it?  At least restart the printer and the computer and any device you can stand to be without for a short time.

Next,

Run Windows Updates  --  If any updates are installed, Restart the computer and log in.

Next,

Printer - Full Feature Software - Install

If you have not done so, consider

• HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

If the full driver printer software is (already) installed but not working,

• Uninstall any printer software from Control Panel > icon view > Programs and Features
• Restart the computer and sign in.

What if?

NOTE: If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart...

Microsoft: Fix problems that block programs from being installed or removed

OR

Revo Uninstaller (Free version)

then

Restart the computer and sign in

Next,

• Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.

Next,

• If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.

• Download and Save the Full Feature Software installation package or the Easy Start Software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save <<<

HP Easy Start Printer Setup Software – Offline Use Only 

Installation

• Open File Explorer (formally Windows Explorer)
  
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
• After the software is installed, Restart the computer and log in

====================================

The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable

Example - Windows - Full Feature Software - Installed in Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11

References / Resources

Software and drivers for HP ENVY Inspire 7255e All-in-One Printer 

Operating System = Windows

Operating System Version = Windows 7 / 64bit

User Guide - HP ENVY Inspire 7200e series - HP ENVY Inspire 7900e series

Technology Tips Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

 Technology Tips Envy inspire 7200e

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY Inspire 7255e All-in-One Printer 

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[hwhall]

Installed the "offline" version without problems!  Thank you so much!

[Dragon-Fur]

@hwhall 

Excellent -- "All good, then".

You are welcome.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.