I am trying to set-up the Envy Photo 7155. The screen shows that I am connected to wi-fi, but has been stuck for over an hour on “waiting on web services.” The touch screen does not respond. Have reset router and unplugged printer for a minute. Neither helped, still Stuck with same message.
I spent an hour online with HP support and two hours on the phone with them. Nothing worked, so I packed the printer up and took it back to the store. I bought an Epson - which was up and printing in no time.
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