Envy Printer - Printer set up incomplete.

[Pg13IB]

HP Envy 6000e all in one printer. Keep receiving message printer setup incomplete

[Sneha_01]

Hi @Pg13IB,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

When you receive a message that the printer setup is incomplete on your HP Envy 6000e all-in-one printer, here are a few troubleshooting steps you can try to resolve the issue:

Check Connections: Ensure that the printer is properly connected to your computer or network. Verify that all cables are securely plugged in, and if you are using a wireless connection, make sure the printer is connected to the correct Wi-Fi network.

Restart Devices: Sometimes, simply restarting both your printer and computer can resolve setup issues. Turn off both devices, wait for a few minutes, and then turn them back on.

HP Smart App: If you haven't already, install the HP Smart app on your computer or mobile device. This app can help manage printer setups and resolve common issues. You can download it from the official HP website or your device's app store.

Update Printer Firmware: Outdated firmware can cause setup problems. Check if there is a firmware update available for your printer. You can usually find this option within the HP Smart app or the printer's control panel under the settings or maintenance menu.

Complete Installation: Ensure that all steps in the installation process were completed. This includes removing all packaging materials, installing the ink cartridges correctly, and loading paper into the tray.

Check for Error Messages: Look for any specific error messages on the printer display or within the HP Smart app. These messages can provide more clues on what might be wrong.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support