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‎07-31-2026 03:13 PM

HP Recommended
Product: HP ENVY Pro 6458 All-in-One Printer
Operating System: Microsoft Windows 11

I just set up this used envy pro 6458 for the first time and have attempted to print on simple document. Using the in app troubleshooting also fails to print a test page, the printer does not even react to submitting a print request. It seems connected to the app on network and none of the other bot based support is even remotely helpful. How can I get this printer to actually print anything?

Category:
2 REPLIES 2

‎08-02-2026 02:48 AM

HP Recommended

Hi @OrangeGiant9 

Please follow steps from the next video to setup your printer:

>> https://www.youtube.com/watch?v=G571t_brS7s

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

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‎08-03-2026 07:16 AM

HP Recommended

I have done these steps to no avail. I did get it to work on my phone so it seems like it is a problem with the windows 11 app.

1 person found this reply helpful
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