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‎11-14-2025 01:39 PM

HP Recommended

My printer would say it was offline. I contacted Microsoft because the issue started when I switched to a Windows 11 computer. All 5 times that I contacted Microsoft, the tech removes the printer driver, reinstalls it, and it operates. The last tech informed me that I need a Windows 11  2025 pack for an Envy 5660 printer that is not available when you bring up the HP driver page online. How do I go about getting the correct driver pack?

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