-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Err Msg: Unable to delete (file name). Job #3317 is already...

Create an account on the HP Community to personalize your profile and ask a question
05-09-2024 04:16 PM
Won't print! Err Msg: Unable to delete (file name). Job #3317 is already canceled (Screen shot below). Can't cancel two files in Que. Added a new file to print, shows on list, but won't print; can cancel the most recent print job but not the two old jobs. 3 jobs total. Cannot print anything from any program! Help. Mac OS 10.15.7 Prtr HP Deskjet 2755e
05-09-2024 04:37 PM
I know more about the ground squirrels that live in a hole in the back of our property than I do about MacOS.
Good News - there's a document that might help.
HP printers - Print jobs stuck in print queue (Windows, macOS)
After opening the instructions for MacOS, possibly jump to Step 2 and continue as needed.
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP DeskJet 2755e All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"