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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Error 0x8024200b
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02-24-2017 11:53 AM
In my settings it showed as "Unknown Device".
Several of them.
I selected each; each was for a different printer.
I UN-installed each, especially for the Hp 5700 series printer.
Then tried the MS OS update(s) via "Retry".
That seemed to work, FINALLY on 24-Feb-2017. It showed:
"Your device is up to date. Last checked: Today, 1:43 PM"
& WITHOUT the:
"
- Hewlett-Packard - Enterprise WSD Multi-Function Printer, Multi-Function Printer, Other hardware - Null Print - HP Officejet 5740 series - Error 0x8024200b
"
error.
Hopefully, this will work for the `long-term`.
Thanks to ALL!
12-07-2017 02:11 PM
Removed all references in device manager and devices and printers in the control printer, trashed the printer - replaced with envy 5540 and still the problem persists. This thing is like a sticky booger on your finger. I can honestly say I wish I had never bhad the 6520 printer.
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