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HP Recommended
Web JetAdmin
Microsoft Windows 11

Hello I've downloaded Web JetAdmin 10.5.SR9 FP25 from HP's software depot to my Windows 11 24H2 (fully patched) desktop.  When I run the installer (run as administrator), during the space check immediately after the installation starts I receive the following message:

TL666_0-1758586409832.png

I do have multiple drives mapped via CIFS, including one to I:, but even after I disconnect the I: drive mapping I still receive the same message.  Any suggestions would be most appreciated!



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