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Dear HP community,
We need your help with a technical support case. We're experiencing authentication issues on X57945dn and E87760 devices, configured with OPA, despite installing the suggested firmware. Meanwhile, the E62665 device worked fine with IPA. Any suggestions to address this issue?
Thank you for your assistance.
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Are you using a self signed certificate generated by the printer? If yes, generate a new one. Otherwise please post more details. Also ensure that all firmwares are 5.7.1.1 revision.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
Are you using a self signed certificate generated by the printer? If yes, generate a new one. Otherwise please post more details. Also ensure that all firmwares are 5.7.1.1 revision.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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