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HP Recommended

Using UP Envy 5540

Trying to install the printer after a change in network for internet access.

Printer lists "Ready" when trying to print a document.

Then the printer screen shows:  Error Code 0xB885772ZE and will not allow any other commands.

The home, question, and return lights on the left side of printer screen just flash.,

 

Tried reinstalling the printer, and that procedure appears successful until actually printing.

 

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