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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Error Code 0x80070005

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01-14-2021 08:17 AM
@DH420, Welcome to HP Support Community!
Normally, the download is available in the Windows Store and the download operation is fully handled by Windows. You could try resetting the Windows Store, though I don't know whether that will help.
Windows key > all apps > Cntrl F (search) wsreset
Click on wsreset - run as administrator
Now, try to download 🙂
Also, use the document HP Printers - Install and Use the HP Smart App to learn how to use HP Smart
Try printing.
If the issue persists, proceed to the next step.
Use this link to download and install the new HP Full-featured driver.
Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.
Note: Make sure the printer and the PC are connected to the same wireless network to print.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee