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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Error Code OW_4XX_OWSWS00001

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09-22-2023 08:19 PM
Hi @Olga4678,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The error code "OW_4XX_OWSWS00001" you're encountering on your HP LaserJet M110we printer appears to be related to a problem with the printer's firmware or software. Error codes like this are usually specific to HP printers and are used to help diagnose and troubleshoot issues. In this case, it seems like a communication or firmware-related issue.
Here are some steps you can try to resolve this error.
- Restart the Printer: Power off the printer, wait for a few seconds, and then power it back on. Sometimes, a simple reboot can clear temporary issues.
- Check Network Connection: Ensure that your printer is properly connected to the network, and the Wi-Fi or Ethernet connection is stable. If it's a wireless connection, make sure it's connected to the correct network and the signal strength is good.
- Update Firmware: Visit the HP support website and check if there are any firmware updates available for your printer model. If there are updates, download and install them according to the provided instructions. Firmware updates can often fix bugs and improve printer performance.
- Reset the Printer: You can try performing a factory reset on your printer to clear any potential configuration issues. Be cautious with this step, as it will erase all custom settings, and you'll need to set up the printer again.
- Reinstall the Printer Driver: If you're printing from a computer, try uninstalling the printer driver and then reinstalling it. Make sure you download the latest driver from the HP website that corresponds to your operating system.
- Check for Paper Jams or Hardware Issues: Sometimes, hardware problems like paper jams or sensor issues can trigger error codes. Open the printer and check for any visible issues or paper jams.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator