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AAlpiche
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Message 1 of 2
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Flag Post

Error Message: printhead appears undetected

‎10-09-2020 09:38 AM

HP Recommended
Product: Officejet Pro 8600 Plus
Operating System: macOS 10.15 Catalina

In process of printing as I’ve done many times before, suddenly an error message shows:  “The printhead appears to be missing, not detected or incorrectly installed.”

Question: why did that happen and how do I fix, please?

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Category:
1 REPLY 1
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Betty0610
HP Support Agent
HP Support Agent
11,603 11,589 642 479
Message 2 of 2
Flag Post

‎10-11-2020 11:08 AM

HP Recommended

@AAlpiche

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c04100778

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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