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Locked

‎09-13-2021 05:09 PM

HP Recommended
Product: Office jet pro 9018
Operating System: Microsoft Windows 10 (64-bit)

I keep getting error b305dff9 I have already unplugged the printer for 60,90,120 seconds, even a full day and I get the error constantly, about an hour after I reset. I have updated it and this is still happening .. please help, this is less than 2 years old and I really don’t want to buy a new one 

Category:
1 REPLY 1

‎09-16-2021 10:09 AM

HP Recommended

@Lacrane01

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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