Error code OXB3E28BEB

[COPTIC82]

I am getting an error code OXB3E28BEB.  The power, home button, question mark, and back button arrow are all flashing. The only way to temporarily get rid of this issue is via disconnecting the power then reconnecting it however the issue comes back after some time.

Ive had the printer for under a year and the issue is recent.

Any suggestions to fix the issue? 

[sandytechy20]

@COPTIC82

Welcome to the HP support community.

I  understand that you are getting OXB3E28BEB error,

Is the printer connected to the wall power outlet directly?

If not, follow these steps to fix the issue.

Perform a power reset

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
6. Turn on the printer.

Update the printer firmware

Here are the steps:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[COPTIC82]

I did both and still did not fix the issue. Please provide other options. 

[sandytechy20]

@COPTIC82

You might have to reset the printer to fix the issue.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

Cheers.