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‎08-03-2017 10:17 AM

HP Recommended

Hello all. I have a HP DeskJet Ink Advantage 5575, and my laptop is currently running on Windows 10. Since I do not have a USB cable, I rely on my Wi-Fi to connect to the printer. I noticed it printing streaks one day, so I tried to fix it by Googling for a solution. A number of suggestions led me to uninstall and reinstall the printer, but as I try to connect to the printer wirelessly during the reinstallation process, the connection fails consistently every time at that step. I have tried following the instructions on this page here to fix the problem, but I get stuck when trying to assign a static IP address to the printer. First, I get click on "suggest IP address", as shown in the following image, then change the DNS server settings to the ones suggested in the article above, as shown:

Capture.PNG

 

When I click "apply", I get this:

Capture2.PNG

 

I don't know if I should go ahead and try reinstalling my printer (again) with its current IP address, or if I need to assign the static IP address, for me to be able to connect my laptop to the printer wirelessly. Somebody please help me understand why my input is invalid, and what I should do about it.

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