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Replaced my older HP cartridge printer for a new Tank HP printer, but receive the  same error messages.  Either “The printer is busy Continue or Cancel Print Job or other message “The printer is no longer available Try again, or cancel print job???

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @ Patty4452,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
     

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @ Patty4452,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
     

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
HP Recommended

HP Smart Tank 7301 Wireless All in one New printer, but old one displayed same message

 

When printing I receive this

HP Smart Tank 7300 series [094334] The printer is no longer available . Options are Try again, or Cancel Print Job

OR

HP Smart Tank 7300 series [094334] The printer is busy. Options are Continue or Cancel Print job

 

When I cancel Print job, after a few minutes, it re-prints what I just printed

 

HP Recommended

HI @Patty4452 ,
 

Thank you for your reply 

That's great! Happy to hear that. If you need further assistance feel free to reach out to us. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and Kudos, Thumbs Up buttons on the public post, that'll help us and others see that we've got the answers!

 

Have a great day ahead!


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.