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‎07-30-2021 07:57 AM

HP Recommended
Product: HP LaserJet Enterprise M806
Operating System: Microsoft Windows Server 2019

All,

I have an HP LaserJet Enterprise M806 that is giving me an error when I try to configure it automatically from the Universal Print Driver on Windows Server 2019.  I have other HP printers on this server and have no issues with this function on those printers, just on this one printer.  I am using UPD 7.0.0.24832 (Sept 2020 release).  I have factory reset the printer so it is back to defaults and still, I cannot get it to configure.  

Screen Shot 2021-07-30 at 8.52.44 AM.pngScreen Shot 2021-07-30 at 8.53.28 AM.png

4 people had the same question
2 REPLIES 2

‎07-30-2021 08:15 AM

HP Recommended

Let me clarify, this only affects the automatic configuration.  If I manually configure the trays and paper sizes, I am able to print to the printer without issue.

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‎08-24-2021 11:03 AM

HP Recommended

*bump*

Anyone have an idea?

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