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‎10-24-2020 01:50 PM

HP Recommended
Product: HP Photosmart C4200 All-in-One printer series
Operating System: macOS 10.15 Catalina

Sudden crash of my HP Photosmart C4200 All-in-one series printer.  Won't print from my Mac.  Says the Apple software update certificate expired.  Apple says HP is aware of the issue and "working on it".  Has anyone else had this happen?   

 

Category:
2 people had the same question
1 REPLY 1

‎10-24-2020 02:09 PM

HP Recommended

@Patten 

 

I cannot confirm any of the following - I don't have Mac OS.

 

First solution says to remove existing Easy Start, download, and update your Easy Start software.

 

This solution appears to be the ticket:

Confirmed by

BryanCustomPureLevel 2

The solution is to download (and install) this package which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...

 

 

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Dragon-Fur

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