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‎07-27-2026 02:48 PM - edited ‎07-27-2026 02:49 PM

HP Recommended

I am getting the "expired certificate" notification and my printer won't print. This seems to be a fairly common problem. I have followed the instructions provided here but am getting nowhere. There was not a way to easily identify the IP address on my printer. The HP LaserJet Pro M252dw did manage to print a "configuration report" which supplied me with a IPv4 and an IPv6 address but neither of these will connect to a page where I can authorize and sign a new certificate. What do I do now?

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1 REPLY 1

‎07-27-2026 04:32 PM

HP Recommended

information on expired certificates, MacOS, iOS
https://support.hp.com/lt-en/document/ish_7345764-7345853-16

Video shows how to fix the expired problem

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