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‎09-07-2026 08:38 AM

HP Recommended
Product: Tahoe 26.6.2
Operating System: macOS 26.0 Tahoe

I can print from the HP Smart App on my computer and also from my phone.  However, I get an "expired certificate" message whenever I try to print directly from my computer.  I have tried several of the remedies listed online, and none work.

 

To make matters more confusing, when I logged onto the HP Smart website, my Color Laser Jet Pro M477fdw does not show up as one of my printers (even though I can print from the HP Smart App).  I am not particularly tech savvy and have perhaps messed things up further.  Any help someone can provide would be appreciated.

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-07-2026 07:56 PM

HP Recommended

Hi @Gunyas 

Please follow steps from the next video to fix Expired Certificate:

>> https://www.youtube.com/watch?v=FvaPeprU_mU

 

Also you can follow the next video:

>> https://www.youtube.com/watch?v=5PmiqoWyFm0

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

_.-,.-,.-,.-

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎09-07-2026 07:56 PM

HP Recommended

Hi @Gunyas 

Please follow steps from the next video to fix Expired Certificate:

>> https://www.youtube.com/watch?v=FvaPeprU_mU

 

Also you can follow the next video:

>> https://www.youtube.com/watch?v=5PmiqoWyFm0

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

_.-,.-,.-,.-

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

1 person found this reply helpful
Was this reply helpful? Yes No

‎09-08-2026 03:48 PM

HP Recommended

Your solution was very helpful, and I was able to follow the steps in your video with no difficulty.  Thank you for your help.

1 person found this reply helpful
Was this reply helpful? Yes No

‎09-08-2026 09:19 PM

HP Recommended

Great 😊, nice to know that steps worked !

Best regards !

ferRX.

_

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

Was this reply helpful? Yes No
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