Extremely slow Printer Preferences window

[Bonesbear-2]

I use my printer to print greeting cards, labels, envelopes, and other media. I use all different sizes of paper and cardstock. I have to set the printer preferences each time I start a new project. Problem is that the Printer Preferences window doesn't open instantly. It takes roughly 45 seconds to open. It's so slow that I didn't think it worked at all. No matter where I try to open it from, settings or a print page. Result is the same. I've tried working with HP representatives. I've tried the Print and Scan Doctor. No change. My last printer was a M452dn, also a color laser pro printer. The window opened instantly. It was easy to do. As it is, I'm wasting a lot of time. Any suggestions? Thank you!

[zoey7886 · Accepted solution]

@Bonesbear-2, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding Improve Speed of Printer Preferences Window!

We're thrilled to have the opportunity to assist you and provide a solution. 

Update Printer Drivers:

• Make sure that you have the latest drivers for your printer installed. Visit the HP Support website to download and install the latest driver for your specific printer model.

Disable Unnecessary Startup Programs:

• Sometimes, programs running in the background can slow down system performance. Use the Task Manager on Windows (Ctrl + Shift + Esc) to disable unnecessary programs running at startup.

Check for Windows Updates:

• Ensure your operating system is up to date as updates can fix bugs and improve performance. Go to Settings > Update & Security > Windows Update.

Optimize System Performance:

• You might want to perform a system cleanup using tools like Disk Cleanup or third-party software that can help remove temporary files and optimize system performance.

Test in Safe Mode:

• Boot your system in Safe Mode and check if the Printer Preferences window opens more quickly. If it does, it could indicate that a third-party application is causing the slowdown.

Check Printer Spooler Service:

• Ensure the Printer Spooler service is running smoothly. You can access Services from the Start Menu, find Print Spooler, right-click, and choose Restart.

Reinstall Printer Software:

• If the above steps do not help, consider uninstalling your printer’s software and reinstalling it. This process can clear any corrupted files. 

Hope this helps!

Take care, and have an amazing day! 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards,

[Bonesbear-2]

Hey, Zoey,

I tried all of your suggestions, one at a time. I'm not very tech savvy, but I did my best. When I uninstalled the print driver, and reinstalled it, I had a result! The Printer Preferences still isn't "instant", but it opens in 3 to 4 seconds, which is a vast improvement! Thank you so much for your response! I sincerely appreciate it!