F4580 - no scanning function with windows 10

[Janni_b]

Computer doesn't see the scanner function of the 3 in 1 printer.

Worked previously without a problem.

Upgraded to Windows 10.   Printer works, can't scan.

Error code as follows:

The scanning software was launched with improper command-line arguments

8 [(-1,0,0)]

I'm not technically minded.  Has anyone come up with a (simple)  fix?  It is very frustrating.

I know I could buy a new 3 in 1 or even a separate scanner,  but why should I?   It worked fine before, I have ink cartridges etc.  Oh  I hate Windows 10.

[Dragon-Fur · Accepted solution]

@Janni_b

You may just need to remove the exisiting printer program and install a fresh copy of the software.

Printer:

HP Deskjet F4580 All-in-One Printer

Full Feature Software:

Release details

Released: Jul 29, 2015

Version 14.8.0

Help, suggestions, and examples:

Install Full Feature Software – Printer

NOTE:  If the computer has been recently migrated to Windows 10 or if you need to re-install the printer software:

1. Create a Restore Point >
2. Download a fresh copy of the Full Feature software >
3. Remove any existing printer software from Programs and Features / Apps and Features >
4. Restart the computer and log in >
5. Install Full Feature Software (look in your Downloads folder and Double-Click on the file) >
6. Restart the computer and log in to finish the installation

Section(s) of interest include:

• Preparation
• Extras and Optional > HP Information, Diagnostics, and Installation Help
• Restart Everything
• Download and Installation
• Remove Printer Software
• See who and what is on your network
• Create a Restore Point
• ...

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[Janni_b]

thanks.

I uninstalled everything I could see related to HP then ran CCleaner.

Took ages but eventually got the printer driver reinstalled.  And the scanner is working now.  Thanks.