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‎08-15-2022 09:12 AM

HP Recommended
Product: HP DeskJet 2725 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

New print cartridge's in printer.  Black print prints blue, color print appears faded or light, want to rest to factory settings to see if that will solve the problem. If not then printer becomes a boat anchor!

Category:
2 people had the same question
1 REPLY 1

‎08-15-2022 09:37 AM

HP Recommended

Hi,

A such would likely occur due to an ink cartridge problem, any printer reset would unlikely resolve any such behavior.

 

Please print and evaluate a Printer Status Report:

https://support.hp.com/us-en/document/ish_6318352-6336067-16

 

Can you see any color printed as the shown example, or may any specific color is missing from the printed report too?



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